Terms of Service

1. Acceptance of Terms

By accessing and using Flowline's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Flowline provides the following services:

• Custom website development and design
• E-commerce website development
• Web application development (SAAS solutions)
• Website maintenance and support
• Digital consulting services

All services are provided digitally and do not involve physical products unless specifically agreed upon in writing.

3. Service Agreement and Scope

Each project begins with a detailed proposal outlining:

• Project scope and deliverables
• Timeline and milestones
• Pricing and payment terms
• Technical specifications

Changes to the agreed scope may result in additional charges and timeline adjustments.

4. Payment Terms

Payment terms are as follows:

• 50% deposit required before project commencement
• Remaining balance due upon project completion
• Monthly retainer fees for ongoing maintenance services
• All payments are processed securely through Stripe

Late payments may result in project suspension and additional fees.

5. Intellectual Property

Upon full payment:

• Client owns the final website/application and its content
• Flowline retains rights to proprietary development frameworks and tools
• Client grants Flowline permission to showcase work in portfolio
• Third-party licenses and assets remain property of their respective owners

6. Client Responsibilities

Clients are responsible for:

• Providing accurate and timely content and materials
• Timely feedback and approvals
• Ensuring they have rights to all provided content
• Maintaining hosting and domain services (if applicable)
• Regular backups of their website/application

7. Warranties and Disclaimers

Flowline provides services "as is" and makes no warranties except:

• Services will be performed with professional skill and care
• Websites will function as specified in the project agreement
• We will fix bugs and issues discovered within 30 days of delivery

We do not warrant that services will be uninterrupted, error-free, or meet all client expectations beyond the agreed specifications.

8. Limitation of Liability

Flowline's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

9. Termination

Either party may terminate the agreement with written notice:

• Client may terminate for any reason with 7 days notice
• Flowline may terminate for non-payment or breach of terms
• Upon termination, client pays for work completed to date
• Flowline will provide work completed up to termination date

10. Confidentiality

Flowline agrees to maintain confidentiality of all client information and will not disclose sensitive business information to third parties without written consent.

11. Force Majeure

Flowline is not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, government actions, or technical failures of third-party services.

12. Governing Law

These terms are governed by applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

13. Changes to Terms

Flowline reserves the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of modified terms.

14. Contact Information

For questions about these terms, please contact us: